Banking is so much smarter with Discovery AI on WhatsApp

 

From tracking your spending to fetching your tax certificate, Discovery AI makes everyday banking effortless. Start chatting on WhatsApp and discover how easy money management can be.

Meet Discovery AI, your smart, always-on virtual private banker that makes managing your money effortless. Available on WhatsApp, it gives you instant, personalised answers to your most common - and specific - banking questions.

Whether you want to check your latest transactions, track your budget, optimise your rewards, add reminders or retrieve documents like statements or tax certificates, Discovery AI makes it all quick, simple and secure.

Smarter, simpler, more personal banking

Discovery AI tailors every answer to your unique financial profile, so the insights you get are relevant to you - not generic. It helps you stay on top of your spending, plan ahead, and unlock more value from your rewards.

No more searching through menus or waiting on hold. Just ask, and get the right answer in seconds. Ever wondered about things like:

  • "What are my recent grocery transactions?"
  • "How much did I spend on fuel last month?"
  • "How can I grow my savings more effectively?"
  • "What rewards do I qualify for right now?"
  • "Where do I find my latest tax certificate?"

Now you can get instant, personalised answers to all those questions - and so much more - with Discovery AI.

How to get started

Getting started is quick and easy:

  1. Add +27 11 324 4844 to your contacts.
  2. Send a quick "Hi".
  3. Authenticate securely through the Discovery Bank app.

Once you're set up, simply chat with Discovery AI. Every response is securely connected to your account and customised to your financial needs.

Why you should give Discovery AI a try

Discovery AI is powered by advanced artificial intelligence and proprietary Discovery algorithms - designed to make banking simpler, smarter and more rewarding. Here's what it can do for you:

  1. Personalised insights
    Analyse your spending and saving patterns, track trends, and get practical tips to boost your financial health.
  2. Easy budgeting
    Set up budgets, savings goals and payment reminders - and get alerts for low balances or unusual activity.
  3. Reward optimisation
    Discover how to unlock more value from your Discovery Bank accounts and Vitality-linked rewards.
  4. Quick document retrieval
    Need a statement or tax certificate? Just ask - Discovery AI will fetch it instantly.
  5. Multiple ways to interact
    Send a text, voice note, or even upload an image or document for fast, personalised help.

Try asking Discovery AI

If you're new to Discovery AI, getting started is easy. Just type "Menu" to see a list of insights and shortcuts. From there, choose "Recommendations" to explore suggested questions or tap "Functionality" for a quick overview of everything Discovery AI can do for you.

Then, you can try some questions like:

  • "What percentage of my spend at stores is on my digital wallet?"
  • "How do I set up alerts for when I'm close to overspending?"
  • "Show me a breakdown of my spend by category."
  • "Am I on track with my spending this month?" or "What's my forecasted spend this month?"
  • "Remind me of my upcoming debit orders."
  • "How can I reduce unnecessary expenses?"
  • "What are my unusual transactions?"
  • "How do I set a savings goal?"

Discovery AI can also recommend smart ways to optimise your transactions and manage your money better day-to-day.

And if Discovery AI needs a little extra help, you can connect with a Discovery Banker anytime through text for continuous, personalised support.

Your virtual private banker - always available

Think of Discovery AI as your virtual private banker - ready anytime to help you make smarter money moves. It's the future of banking - and it's here now.

Start chatting with Discovery AI on WhatsApp today and experience how simple, smart and personal banking can be.

The Future of Banking. Now.

This article is meant only as information and should not be taken as financial advice. For tailored advice, please contact your financial adviser.

Discovery AI features are subject to client data and product availability. Discovery AI may make mistakes - please verify any information before acting on it.

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