What is Personal Health Pathways?
Personalised healthcare pathways
A simple journey, personalised for you. We know that everyone is unique, so, your approach to health should be as well.
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Simplified next best actions
These actions are hyper-personalised to you by leveraging the world's largest clinical, lifestyle and behavioural data set, in combination with advanced machine learning and data science capabilities.
Personal Health Challenges
Challenges are exciting, goal-driven health journeys within Personal Health Pathways. Each Challenge is made up of simple, actionable steps called Next Best Actions, designed to help you build healthy habits and achieve meaningful results.
Rewarding you for improving your health
Complete your personal next best actions and Challenges in the given time to reveal and claim your rewards. Your rewards are dynamic and hyper-personalised, which means the value of the reward is customized to each individual and differs for each individual and family.
How to get started
Download the Discovery Health app
You can start your journey on the homepage of the Discovery Health app. Don't have the app? Download it now!
To enable notifications, open your device's Settings and find the Discovery Health app. Then, go to Notifications and turn on Allow Notifications. Once enabled, you'll start receiving important updates and reminders directly from the app.
Small steps that changed everything
How simple, guided actions empowered members to take control of their health, one step at a time
Health ring
To close your health ring, you need to complete your health actions. This includes a variety of clinical, screening and lifestyle actions. Remember that your journey is unique and you'll have different health actions to your family and friends.
These are some of the actions you may see if they are relevant to you:
Complete a Health Check
Visit your dentist
Visit your primary care doctor
Once you've completed a next best action, you'll get a new one. You'll have a set amount of time to complete each action. If you no longer have any health actions, you may have completed all the health actions in your pathway. You may be assigned new health actions as your pathway evolves or your health status changes.
Exercise ring
To close your exercise ring, you need to do some physical activity. The exercise we recommend is personalised to your level of physical activity. Your next best action may recommend walking or heart-rate workouts. Remember that your journey is unique, and you'll have different exercise actions to your family and friends.
You may see some of these and many more, if they are relevant to you:
Take 2,500 steps 3 times in a week
Complete a heart rate workout
Complete a parkrun
You'll get new exercise actions every week and have from Saturday morning to Friday evening to complete it.
Challenges
Challenges are exciting, goal-driven health journeys within Personal Health Pathways. Each Challenge is made up of simple, actionable steps called Next Best Actions, designed to help you build healthy habits and achieve meaningful results.
Why participate in a Challenge?
Personalised for you: Every Challenge is tailored to your health needs and goals.
Simple & structured: Break big goals into manageable steps.
Rewards That motivate: Earn Discovery Miles for each action and unlock bonus rewards, including boosts to your Personal Health Fund (PHF).
Real impact: Build habits that last and improve your overall health.
How it works
1. Choose Your challenge: See available Challenges in the Discovery Health App.
2. Accept & start: Once you accept, your Challenge begins on the next Saturday.
3. Complete actions: Follow the steps, track your progress, and earn weekly rewards along the way.
4. Celebrate success: Complete your Challenge and boost your Personal Health Fund - plus a healthier you!
Examples of challenges
Better Health challenge
Move more challenge
Sleep well challenge.
Frequently Asked Questions
We have received many questions from the members about Personal Health Pathways. To help you better understand how it works and what it means for you, we've put together clear answers to the most frequently asked questions.
Personal Health Pathways is designed to help you get healthier by completing personalised health and exercise actions based on your unique healthcare needs. By completing these actions, you'll close your rings and earn rewards. It is free to all eligible members of Discovery Health Medical Scheme.
Members of Discovery Health Medical Scheme who are 18 years or older and meet clinical criteria can access Personal Health Pathways. It's available whether or not you have Vitality.
Participation is voluntary, and you can opt out anytime. Personal Health Pathways is free for eligible members, but you may pay for mobile data, certain benefit activation fees, or health activities not covered by your plan.
Next best actions are personalised actions recommended to help you improve your overall health. Each action is tailored to your unique needs and supports progress toward closing your health and exercise rings. By completing these actions, you move closer to your health goals and earn rewards. To understand why it is important to you, tap an active next best action card for detailed information.
Currently there are three types of actions:
- Health actions: Clinical, screening, and lifestyle steps like completing a Health Check or visiting your dentist. Each action helps you close your Health ring.
- Exercise actions: Personalised physical activity steps like walking, completing a workout, or doing a parkrun. Each action helps you close your Exercise ring.
- Challenges actions: These fall under categories like Better Health, Move More, and Sleep Well.
A Challenge is a structured, goal oriented health journey offered through Personal Health Pathways. It's designed to help you build lasting health habits by completing a series of small, manageable tasks called next best actions.
- Log in to the app.
- Tap on the Personal Health Pathways tile on the home screen.
- Select the more option menu on far right.
- Select the "Manage programme" tab.
- Select the "End programme" option to opt out.
Should you require any additional assistance, you can call us on 0860 99 88 77.
Once your health ring is closed and you earn a reward, you can redeem your health rewards in the Discovery Health app. Once an exercise ring is closed and you earn a reward, you can get an instant reward or wait to play the gameboard on Rewards Wednesday in the Discovery app or Discovery Bank app, if you are a Discovery Bank client.
Completing an action is a step closer towards closing your ring. Once you've closed your ring, you earn a reward.
You may not be seeing Personal Health Pathways on your app due to the following reasons:
- You are under the age of 18.
- You have not activated Personal Health Pathways.
- You are not a Discovery Health Medical Scheme member.
- Our data shows you may not be able to participate in Personal Health Pathways at this time. If you would like to participate and require more information, please call us on 0860 99 88 77.
More on Personal Health Pathways
from our executives
Personal Health Pathways is brought to Discovery Health Medical Scheme members by Discovery Health (Pty) Ltd; registration number 1997/013480/07, an authorised financial services provider and administrator of medical schemes. Personal Health Pathways is enabled by the combination of Discovery Health's healthcare capabilities and Vitality's behaviour change expertise. Discovery Health Medical Scheme, registration number 1125, is an independent non-profit entity governed by the Medical Schemes Act, and regulated by the Council for Medical Schemes. Vitality is a separate wellness product, sold and administered by Discovery Vitality (Pty) Ltd, registration number 1999/007736/07. Limits, terms and conditions apply.