Product overview
The Discovery 911 Panic button is a portable device that allows the user to call for either medical or security assistance with one press of a button.
The device uses both a low-powered, long-range communication system (Sigfox) and Bluetooth Lon energy signals to send messages to Discovery's appointed security partners, If the button is pressed. GPS is used to update the location of the device for easy tracking. The front-facing LEDs indicate which mode the device is in.
Getting started
01 | Charge the panic button before you get started. Use the provided USB-C cable and plug it into the device. The green LED will turn on while charging and switch off once charging is complete. (Note: It may take a few hours to fully charge.)
02 | Log in to your Discovery Insure app. (Download it here if you don't have it.)
03 | Locate your order in the app.
04 | Tap on the Panic button option and follow the in-app setup prompts.
Product features
This section covers the high-level features and modes of the Discovery Panic Button.
1. Emergency response
The panic button offers an immediate emergency response when the button on the device is pressed. When a button is pressed, a message with your location is sent to Discovery's appointed security partner. The team will immediately contact the user. If the user does not respond, a security response team will go to the last known location of the device to ensure the user's safety.
If medical attention is found to be needed once on scene the team will send the relevant response
2. Modes
The panic button has multiple modes depending on the use case. The LEDs indicate which mode the panic button is in.
Default mode
In default mode, the location of the device is updated each time the device is moving every 10 minutes and records the last stopped location.
TrackMe mode
To enter TrackMe mode, use the application to put the device into TrackMe mode. The green LED will flash every two seconds to indicate that the device is in TrackMe mode.
Once the device is in TrackMe mode, it will update its location in the background every three minutes while moving.
Panic alert mode
To activate this mode, press and hold the button for three seconds, the Red LED will fade in and out. In this mode, the device will update its location every three minutes. Due to the constant GPS location updates, the device's battery is expected to last for no longer than 24 hours.
Low battery
The Orange LED will come on for a few seconds when the device is moved from rest if the Battery is low. In this case, the device should be recharged. A notification will also appear in the app when the device needs to be charged.
Technical specifications
Hardware specifications
Dimensions: 70mm x 30 mm x 10 mm
Product colour: Black
One Button
GPS sensor
USB-C charging port
Rechargeable 450mAh, 3.7V Lithium-Polymer battery
Communication: Bluetooth 5.4, Sigfox RC1, GNSS
Operating frequencies: 2.402 - 2.480 GHz (Bluetooth), 868.130 MHz + 869.525 MHz (Sigfox), 1.559 GHz - 1.610 GHz (GNSS).
Expected battery life:
Default mode: 3 months
Panic alert mode: 12 hours
TrackMe: 5 days, assuming TrackMe is used every day for the full eight hours.
Safety requirements for lithium-ion battery
Do not dispose of the device or its battery in fire, hot ovens, or through mechanical crushing or cutting, as this may cause an explosion.
Do not operate the device in extreme temperatures outside the range of -20°C to 60°C.
Do not expose the device to excessive mechanical shock.
Discovery Telematic Services (Pty) Ltd is a licensed security business under the Private Security Industry Regulation Act, incorporated in South Africa with limited liability. Registration number: 2019/585012/07. Product rules, terms and conditions apply. www.discovery.co.za, or you can call 0860 751 751.