Discovery Bank tops SA's trust and satisfaction charts - again!

We have big news - you've helped us become South Africa's most trusted bank!

The latest ASK AFRICA Banking Brand Index© has just been released, and Discovery Bank has taken the top spot in South Africa's banking industry - for the second year running.

What is the ASK AFRICA Banking Brand Index©?

This independent national study asked over 4,000 South Africans how they feel about their banks - how much they trust them, how satisfied they are, and whether those banks deliver on what they promise. And once again, you told them that Discovery Bank does.

In fact, our clients rated their satisfaction and emotional connection with Discovery Bank at 9 and 10 out of 10, showing that it's not just what we do that counts, but how it makes you feel.

Why does this recognition matter?

The ASK AFRICA Banking Brand Index© is one of the most comprehensive independent measures of banking trust and satisfaction in South Africa. It looks at how well banks connect with people - not only through great products and services, but through emotional connection, shared values and confidence that your money is in good hands.

To rank first across all categories, and above the industry average in every measure, means that South Africans see Discovery Bank as a brand they can trust, enjoy and believe in.

"It's incredibly humbling to know that our clients feel delighted with our service and emotionally connected to our brand," says Hylton Kallner, CEO of Discovery Bank. "Everything we do - from how easily you can sign up and use your account to how we protect and grow your money - is designed to help you manage your finances confidently and simply."

What it says about clients like you

This recognition is as much yours as it is ours. It reflects a community of clients who value smart technology, seamless digital experiences and a bank that genuinely wants to help you achieve financial wellbeing. It shows that South Africans are ready for a new kind of banking - one that is personal, intelligent and transparent.

Our continued focus on innovation, like in-app calling (which lets you instantly connect to a banker through the Discovery Bank app - without all the phone menus or call centres, shows how we're turning that vision into reality - creating a safer, faster and more rewarding way to bank.

Thank you for choosing #DiscoveryBestBank!

To every Discovery Bank client - thank you. Your trust, loyalty and feedback shape the way we build the future of banking. Together, we're proving that banking can be more than transactions and numbers - it can be simple, human and inspiring. And this latest recognition shows that South Africans agree!