Fire Force: A 2026 update on Discovery Insure's life saving innovation

Discovery Insure is dedicated to safeguarding what matters most, your loved ones and your home. Our commitment to safety is best reflected in the extraordinary work of our Fire Force team, a specialized unit serving Johannesburg with speed, skill, and compassion.

This initiative provides a reliable safety net for the city, ensuring that expert help is always on standby. By investing in high-performance firefighting, we strive to offer peace of mind to our community and a helping hand when it's needed most..

A Critical Emergency Response Service

Launched in 2022, Fire Force was created to strengthen community protection in a city where a fire occurs every six hours. The initiative forms part of Discovery Insure's shared value approach to reducing risk and improving safety for both clients and the broader public.

Fire Force operates a specialised network of blue fire response vehicles staffed by highly trained and experienced firefighters. These teams are equipped to respond rapidly to emergencies across the Johannesburg area, providing essential support in moments when every second counts.

A Track Record of Impact

Since its inception, Fire Force has delivered measurable and life saving impact, including:

• 724 veld fires extinguished
• 263 motor vehicle incidents attended
• 1170 structural fires fought

A Steady Force for Good in 2026

Fire Force responds to around four fires every week across Johannesburg, making it one of the city's most dependable emergency partners. The team brings together rapid response, community protection and Discovery Insure's ongoing investment in reducing risk and strengthening resilience.

We're Here When You Need Us

To report a fire or request Fire Force assistance:

• Email: insureinfo@discovery.co.za
• Call: 0860 999 911

Our emergency contact centre is available 24 hours a day, seven days a week, ensuring help is always within reach.